Contact information
Contact Us
If you have any questions regarding our ceramic planter dimensions, drainage options, wooden stand assembly, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Decor Root |
| Website: | decorroot.shop |
| Email: | support@decorroot.shop |
| Phone: | +61 8 9528 8611 |
| Business Address: | 197 Safety Bay Road, Safety Bay, WA 6169, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AWST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to the fragile ceramic nature of our inventory, please do not dispatch returned planters, stands, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.